Terms of Service

Agreement to Terms

By using our website, booking a service, or providing your contact information, you agree to receive communication from Fireflies Landscape Lighting. This may include appointment reminders, updates, and promotional messages sent by SMS, email, or phone calls. Some messages may be automated or handled by AI systems.

Communications

By providing your contact information, you consent to receive:

• •Appointment reminders and scheduling updates
• •Service-related notifications
• •Promotional offers and seasonal specials
• •Follow-up communications regarding your project
• •Automated drip campaigns and nurture sequences
• •Review requests after service completion

Message frequency varies. Message and data rates may apply. You can stop receiving messages anytime by replying STOP to a text message, clicking the unsubscribe link in any email, or contacting us at john@fireflieslandscapelighting.com. Reply HELP for assistance. Consent to receive communications is not a condition of purchasing any services.

AI & Automated Communications

Fireflies Landscape Lighting uses artificial intelligence (AI), automated dialing systems, and other automation technologies to communicate with you. By using our services or submitting your contact information, you expressly agree to the following:

• •Automated & AI-Powered Phone Calls: You may receive phone calls from us that use automated dialing technology, pre-recorded voice messages, or AI-generated voice assistants. These calls may include appointment scheduling, service reminders, follow-ups, and general inquiries. You understand that an AI assistant — not a live person — may be conducting the call.
• •Automated Text Messages: You may receive automated SMS and MMS messages triggered by your actions (such as submitting a contact form, booking a consultation, or requesting an estimate) or initiated by our marketing automation workflows. These messages may include appointment confirmations, project updates, promotional offers, and review requests. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You must be 18 years of age or older to use this SMS service.
• •AI-Powered Email: We use AI and automation platforms to compose, personalize, and send email communications. This includes follow-up sequences, newsletters, seasonal campaigns, and project-related updates. Some email content may be generated or enhanced by AI.
• •Workflow Automation: We use CRM and marketing automation platforms to manage customer interactions, trigger communication sequences, assign tasks, and streamline our business operations. Your data may be processed by these automated workflows.

You may request to speak with a live team member at any time during an AI-powered call or by contacting us directly. You may opt out of automated communications at any time without affecting your ability to use our services.

AI-Generated Content & Tools

Portions of this website, including but not limited to blog articles, service descriptions, FAQ answers, and the AI Lighting Visualizer tool, may be created, enhanced, or powered by artificial intelligence technologies.

• •AI-generated content is provided for informational and illustrative purposes only and should not be relied upon as professional advice
• •Visualizer results are AI-generated approximations and may not reflect exact real-world outcomes
• •Images uploaded to the AI Lighting Visualizer are processed by third-party AI services and are not stored permanently
• •We make reasonable efforts to review AI-generated content for accuracy but do not guarantee it is error-free

Website Use

We do our best to make sure all information on our site is accurate, but we cannot guarantee it will always be free of errors. We are not responsible for any issues that come from using our website or services.

Service Terms

• •All estimates are provided free of charge and are valid for 30 days from the date of issue
• •Final pricing may vary based on actual site conditions discovered during installation
• •Our 1-year service warranty covers workmanship and installation under normal use and conditions
• •Scheduling is subject to availability and weather conditions

Limitation of Liability

Fireflies Landscape Lighting shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our website or services. Our liability is limited to the amount paid for services rendered.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after any changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us: